FAQs

Browse our store, choose your item, size, or options, and click "Add to cart." When you're ready, open your cart, click "Check out," enter your shipping and payment details, and confirm your order. You will receive a confirmation email once your order is placed.

We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, and Amazon Pay. Available options are shown at checkout. All payments are processed through secure, trusted payment providers, and we do not store your full card details.

Yes. All prices on our website are in US dollars (USD). Shipping costs and applicable taxes (including sales tax on shipping charges where required by law) are shown at checkout before you place your order.

Please check your spam or junk folder first. If you still can't find it, email us at support@avblmrkt.com with the name and email address you used at checkout, and we'll look into it.

Contact us as soon as possible at support@avblmrkt.com with your order number. We will do our best to update or cancel your order, but orders that have already shipped may not be eligible for changes or cancellation.

We ship across the United States with three options: Standard (3-6 business days), Premium (2-4 business days), and Express (1-2 business days). Shipping cost depends on your order total, for example Standard shipping starts at $6.00 on orders up to $75. We also ship to select countries outside the US using DHL. The exact cost for your order is shown at checkout before you pay. See our Shipping Policy for the full rate table.

Orders are processed within 1 to 2 business days (Monday to Friday, excluding holidays). Delivery time starts after your order has shipped.

Yes, to select countries and regions. If your country is available, you will see international shipping options at checkout, with the cost and delivery time calculated for your destination. International orders may be subject to customs duties, import taxes, or fees charged by the destination country. Please see our Shipping Policy for details.

When your order ships, we send a shipping confirmation email with a tracking number and link. If you haven't received tracking information, contact us with your order number and we'll help.

Carriers can take some time to show the first scan after a package is handed over. If your tracking still hasn't updated after a few days, please contact us and we will check with the carrier.

We're sorry about that. Please email support@avblmrkt.com as soon as possible with your order number and clear photos of the item and packaging. We will review your case and work with you on a solution.

You have 30 days to request a return, and items must be brand new and unused. Returns are sent back by mail using a return label that you download and print. The return label costs $25.00 USD, and we do not charge a restocking fee. Full details are in our Refund Policy.

Email us at support@avblmrkt.com within 30 days with your order number and the item(s) you want to return. We will send you a return label to download and print. Pack the item, attach the label, and send it back by mail.

Once we receive and approve your return, your refund is processed within 7 days and sent to your original payment method. Your bank or card provider may need additional time to show it on your statement.

Returned items must be brand new, unused, and in the same condition in which you received them.

Yes, we accept exchanges. Email support@avblmrkt.com within 30 days of your order with your order number and the item, size, or option you would like instead. Replacements are subject to availability, and the item you send back must meet our return condition requirements.

Yes. International returns follow the same rules as domestic returns: a 30-day window, brand new and unused items, return by mail with a downloadable label, and refunds processed within 7 days after we receive and approve the return. Please contact us before sending anything back.

No, we do not charge a restocking fee. The return label costs $25.00 USD.

Yes. We do not knowingly sell counterfeit or imitation goods. If you have any concern about an item you received, contact us and we will review it with you.

Yes. AVBL MRKT is an authorised dealer and collector of the brands we sell. All brand names and trademarks belong to their respective owners.

Our catalog changes from time to time, so we can't promise that a sold-out item will return. You are welcome to contact us to ask whether a specific product is expected to be available again.

Please check the size information and description on the product page. If you are unsure, email us before ordering and we'll try to help.

We use your information only to process orders, provide support, and operate our store. For full details, please read our Privacy Policy.

Email: support@avblmrkt.com
Phone: +1 (347) 322-7361
Address: 697 Grand Street, STE 148, Brooklyn, New York 11211, United States
You can also use the form on our Contact page. Please include your order number to help us assist you faster.